Shipping Policy
Welcome to FreshAfDrip! We’re thrilled to deliver high-quality, stylish apparel to your door. Below are details on our U.S.-only shipping process to ensure transparency and ease.
1. Shipping Costs
You'll never have to pay a penny for shipping, enjoy Free Shipping on all orders in the United States! No matter your order's size or category, rest assured you'll receive hassle-free delivery at no extra charge.
2. Processing & Shipping Times
Orders are processed and shipped within the United States with an estimated delivery time of 4-12 business days, comprising 2-6 business days each for processing and shipping depending on the destination and product type.
Note: During peak seasons or unforeseen delays, times may vary slightly.
3. Shipping Carriers
We partner with trusted carriers like USPS, FedEx, and DHL to ensure prompt delivery, choosing the best option for each order.
4. Incorrect Address
Please verify your address at checkout. If an incorrect address is provided and the package returns, reshipping costs are the customer’s responsibility. We cannot replace packages lost due to incorrect addresses.
5. Unclaimed Packages
Unclaimed packages returned to us may incur additional fees for reshipping. Unclaimed packages not retrieved within 30 days may be subject to disposal or donation.
6. Lost or Delayed Shipments
If your order is delayed or lost, please contact us within 30 days of the estimated delivery date through our live chat or Contact Us form. Once verified with the carrier, we’ll send a replacement at no extra charge.
7. Customer Support
For any questions or assistance with your order, please reach out through our live chat or Contact Us form. Our team is here to help ensure a smooth experience.